CMC is delighted to announce the appointment of Christen Roberts to the role of Director in our US team.
Christen joins us having developed an excellent background in working closely with customers to understand, develop and maximise their service level experience. She was also recently named one of SIA’s 40 under 40 Leaders in Staffing 2025 - a tremendous achievement that recognises the impact she’s made so far on the industry.
In leading CMC’s Midwest division, Christen will be bringing her own approach to benefit and enhance our own customer-centric model, which is already well received by our rapidly growing number of partners across America, resulting in 167% growth in the last year.
“I’m thrilled to welcome Christen to the team, and really excited by the opportunity that she’s bringing to expand our regional teams and get closer to our customers in the Midwest. She’ll be instrumental in further developing our customer-focused blueprint, which will give her the opportunity to do what she loves: engaging with senior stakeholders within our client base to deliver true expertise whilst progressing the lives of our people,” commented CMC’s Chief Sales Officer, Mike Walker.
Jamie Waters, Vice President of the America's, added: "We are delighted to announce our expansion to the Midwest. Chicago is a city full of history, industry and great people. We are pleased to share the news of Christen’s appointment today; a sign of our continued commitment to delivering the best service possible to our customers throughout the United States.
Christen is someone I know well; we worked well together in the past and we are excited to come together again and build out our Midwest operation. Christen is someone full of character, dedication and personality. Her customer-centric approach and leadership skills will add to our existing Leadership group. Welcome to the team Christen."
Scott Fulton, Executive Vice President of the America’s added: “We are delighted Christen is joining the team as we continue our expansion across the USA to be closer to our customers, offering the very best in service. It’s our first regional expansion since Jamie Waters started the business three years ago, and it’s an exciting step to take with Christen, who brings a wealth of experience and achievements.”
Christen commented: "I am incredibly excited to start and join such a powerhouse team and organization. As an outsider looking in, I have heard about the level of excellence the Dallas team brings to the table and I am eager to learn and collaborate with them all!
I joined CMC because of each of the individuals I met during my interview process. Everyone had such different personalities they brought to our discussion but the one element that remained constant with each of them was the fact that they are good humans. Additionally, I am grateful for the opportunity to represent CMC in the Midwest and grow the US footprint.
My goal with the Midwest customers is to positively impact everyone I connect with. Whether it be a solution or just industry knowledge, my goal is to build partnerships off of trust. This is a new challenge for me but I feel I have a great support system at CMC to make it happen!"
Christen will be joining CMC from Monday 29th September.